$59.99
Diagnostic Fee
Applied toward your repair when you approve the work — and free right now as a limited introductory offer for new customers.
ecappliance
Fast response, upfront pricing, and every repair backed by a 90-day parts & labor warranty.
Book by 12 PM and we aim to be there the same day.
Upfront pricing, experienced technicians, and every repair backed by a 90-day parts & labor warranty.
Skilled, background-checked, and focused on getting it right the first time.
We stock the parts that fail most often, so more repairs finish in one visit.
You hear the full price and approve it before any work starts.
Parts and labor are covered for 90 days. If it comes back, so do we.
Call in the morning and, in most cases, the repair happens the same day.
Based in Charlotte and serving the neighborhoods around it, not a call center.
How It Works
Four steps, no surprises in between. You know the price before any work starts and the repair is covered after we leave.
Call, or send the form with the appliance, the brand and what it is doing. Same-day slots are usually available when you book by 12 PM.
You get an arrival window instead of a whole-day wait, and a heads-up before the technician sets off.
The technician finds the actual fault on site and tells you what the repair costs in total. Nothing starts until you approve it.
Most jobs finish in the same visit with parts from the truck. Parts and labor are guaranteed for 90 days — if it comes back, so do we.
Professional repair for all major residential appliance brands and models in Charlotte, NC.
WE REPAIR ALL MAJOR BRANDS
Factory-independent service for the major household appliance brands Charlotte homeowners rely on every day.
Serving homeowners throughout Mecklenburg County and the surrounding Piedmont region.
We provide appliance repair across Charlotte and the surrounding area, including the neighborhoods and towns below.
Don’t see your area listed? Call 980-880-7788 — we may still be able to help.
Request servicePricing
Real numbers before you call. You hear the full price for your repair and approve it before any work starts.
$59.99
Applied toward your repair when you approve the work — and free right now as a limited introductory offer for new customers.
$120–$450+
The range most jobs land in. Where yours falls depends on the appliance and the part it needs.
We diagnose, tell you the total, and only start once you say yes. No work happens on a guess.
No hidden fees. No trip charges on top. No surprises on the invoice.
We accept Cash · Visa · Mastercard · Amex · Discover · Apple Pay
Your diagnostic fee goes toward the repair when you book with us — no surprise double charge.
Customer Feedback
Our Samsung French-door refrigerator stopped cooling on a Friday afternoon right before a holiday weekend. Called ecappliance around 10 AM, and Alex arrived by 2:30 PM with the replacement evaporator fan already in his truck. Fair, upfront estimate and had it cooling again in under an hour. Outstanding service!
Huge shoutout to ecappliance! Our LG front-load washer was leaking all over the laundry room floor. The technician quickly diagnosed a cracked drain pump, walked me through the repair cost before starting, and honored the free diagnostic promotion. Everything was clean, tidy, and running smoothly when he left.
We thought we were going to have to replace our built-in Bosch dishwasher after two other companies couldn't figure out the error code. ecappliance sent an experienced technician who identified the issue with the water inlet valve immediately. Saved us over a thousand dollars compared to buying a new unit. Highly recommend them!
ecappliance did a great job fixing the lower heating element in our GE double oven. The technician was polite, professional, and wore shoe covers in the house. Giving 4 stars only because the arrival window was slightly delayed due to Charlotte traffic, but they called ahead to keep me posted and the repair itself was flawless.
Finding someone who knows how to properly work on high-end appliances like Sub-Zero is tough in this area. ecappliance came highly recommended by our neighbors, and they lived up to the reputation. Honest diagnostic, fair pricing, and they backed everything with their 90-day warranty. True professionals.
My Whirlpool gas dryer was tumbling but producing zero heat with piles of wet clothes waiting. ecappliance booked me for a same-day morning appointment. The tech diagnosed a blown thermal fuse and had the part right on his vehicle. Prompt, courteous, and transparent pricing. Will definitely call them again.
Solid service from ecappliance. Our KitchenAid induction cooktop burner stopped igniting. They diagnosed the control board quickly. Took an extra day to get the specific OEM board delivered from their warehouse, but once it arrived, the installation took 20 minutes and it works like new. Appreciate the clear communication.
ecappliance is now saved in my phone for any future appliance issues. Our ice maker was leaking inside the freezer compartment creating a giant frost block. The repairman was punctual, explained the exact cause, and fixed it efficiently. Transparent quote with no surprise fees. A+ local business!
The diagnostic visit is $59.99 and it is applied toward the repair once you approve the work — and right now it is free as a limited introductory offer for new customers. Most completed repairs land between $120 and $450, depending on the appliance and the part it needs. You always hear the full price before any work starts.
Yes. Parts and labor on every repair are covered for 90 days. If the same fault comes back inside that window, we come back out and put it right at no extra charge.
In most cases, yes — book before around 12 PM and we aim to be there the same day. If the schedule is already full we will tell you on the call rather than confirm a slot we cannot keep.
Refrigerators, freezers and ice makers, ovens, cooktops and ranges, dishwashers, washers, dryers, microwaves and garbage disposals — across GE, Samsung, LG, Whirlpool, Maytag, Frigidaire, Bosch, KitchenAid, Electrolux, Sub-Zero, Thermador, Viking, Kenmore, Amana and Jenn-Air. For an uncommon or older model, include the brand and model number with your request.
Charlotte and the surrounding area: Ballantyne, South End, South Park, NoDa, Steele Creek, Dilworth, Matthews, Huntersville, Concord, Pineville, Fort Mill, Monroe and Waxhaw. If your location is not listed, send your address with the request and we can confirm coverage.
The brand, the model number, a short description of the problem, and any error code on the display. Photos help when the issue is visible. With those details the right part is more likely to already be on the truck.
Diagnostic Fee $59.99 $0
Tell us what broke and we will call you back — most repairs happen the same day.
Rather talk to someone? 980-880-7788